Privacy Policy

At Wren Luxury, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website [www.wrenluxury.com], make a purchase, or interact with us.

1. Information We Collect

We collect information to provide you with a smooth and personalized shopping experience.

a. Personal Information

When you register, place an order, or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through our payment partners)

b. Non-Personal Information

We may also collect non-identifiable information such as:

  • Browser type, device information, and IP address
  • Website usage data through cookies and analytics tools

2. How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Communicate order updates or respond to queries
  • Improve our website, products, and customer service
  • Send promotional offers and newsletters (only if you opt-in)
  • Prevent fraudulent transactions and ensure website security

3. Cookies and Tracking Technologies

We use cookies to:

  • Enhance website performance and user experience
  • Remember your preferences (like cart items or login details)
  • Analyze traffic and visitor behavior for improvements

You can manage or disable cookies in your browser settings, but some features of the Site may not function properly if you do.

4. Sharing of Information

We respect your privacy — Wren Luxury never sells or rents your personal data.
We may share your information only with:

  • Trusted service providers (such as payment gateways, delivery partners, and analytics tools) for order fulfillment and website operations
  • Legal authorities, if required to comply with the law or protect our rights

All third-party partners are required to handle your information securely and in compliance with applicable privacy laws.

5. Data Security

We use SSL encryption and other security measures to protect your personal data. However, please note that no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and review your personal data
  • Request corrections or updates
  • Opt-out of marketing communications
  • Request deletion of your account or data (where legally permissible)

To exercise these rights, please contact us at support@wrenluxury.com.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the “Last Updated” date revised accordingly.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please reach out to us at:
📧 support@wrenluxury.com
 📍 321 – Wren Luxury, 3rd Floor, Spectrum Complex, Relife Road, Ahmedabad – 380001