Terms and Conditions

Welcome to Wren Luxury. By accessing or using our website [www.wrenluxury.com] (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

These Terms and Conditions (“Terms”) govern your use of the Wren Luxury website, products, and services. By using our Site, you accept these Terms in full. If you disagree with any part, please do not use our website.

2. Eligibility

By placing an order on our Site, you confirm that:

  • You are at least 18 years old; and
  • You are capable of entering into a legally binding agreement.

3. Products and Pricing

  • All products listed on Wren Luxury are described as accurately as possible.
  • Prices are subject to change without prior notice.
  • We reserve the right to modify or discontinue any product at any time.
  • Product colors may vary slightly due to display settings or lighting.

4. Orders and Payments

  • Once an order is placed, you will receive an order confirmation via email.
  • All payments must be made through secure payment gateways provided on our Site.
  • Wren Luxury reserves the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity.

5. Shipping and Delivery

  • We offer both domestic and international shipping.
  • Delivery timelines vary depending on the destination and logistics partners.
  • Wren Luxury is not liable for delays caused by unforeseen circumstances or courier issues.

6. Returns and Exchanges

  • Returns or exchanges are accepted within 7 days of delivery, provided items are unused, unwashed, and in original packaging.
  • Certain items (like accessories, intimate wear, or sale items) may not be eligible for return.
  • Refunds will be processed within 7 days after the returned product is received and inspected.
  • For detailed information, please refer to our Return Policy.

7. Intellectual Property

All content on this website—including images, logos, text, and design—is the property of Wren Luxury and protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without prior written consent.

8. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose;
  • Violate any applicable laws or regulations;
  • Upload or transmit malicious software;
  • Attempt to gain unauthorized access to our systems.

9. Privacy Policy

Your personal data is handled in accordance with our Privacy Policy. By using our Site, you consent to the collection and use of information as described therein.

10. Limitation of Liability

Wren Luxury shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

11. Indemnification

You agree to indemnify and hold harmless Wren Luxury, its directors, employees, and partners from any claims or damages arising out of your misuse of the website or violation of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India / your jurisdiction], and any disputes shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad – Gujarat.

13. Contact Us

For any questions regarding these Terms, please contact us at:
📧 support@wrenluxury.com
 📍 321 – Wren Luxury, 3rd Floor, Spectrum Complex, Relife Road, Ahmedabad – 380001